Looking for Help?

Why is the FloLogic Shutting off My Water?

When the FloLogic System automatically shuts off the water, you receive an app push notification and/or text alert (or your legacy Control Panel will beep). This only occurs when water has flowed continuously longer than your Home or Away program settings. To silence the local alarm, Press the DISABLE key on the Control Panel. After more than 20 + years of service we are 100% confident that the FloLogic System will not produce a “false” alarm. There must be actual water movement to trigger an auto-shutoff. See this video or read the Shut Off Assist Guide

While Home and Away mode flow time allowances are fully adjustable, the preset time of 30 minutes for the Home mode and 30 seconds for the Away mode works for most properties. This allows consecutive showers without alarms when a home is occupied and also lets ice makers function when unoccupied.

Here is a link to our Residential Programming Supplement.

Updated on 09 Jul 2025